Bibliograph

Mastering civility, a manifesto for the workplace, Christine Porath

Type

Label

Mastering civility, a manifesto for the workplace, Christine Porath

Language

eng

Bibliography note

Includes bibliographical references (pages 191-221) and index

Index

index present

Literary Form

non fiction

Main title

Mastering civility

Nature of contents

bibliography

Responsibility statement

Christine Porath

Sub title

a manifesto for the workplace

Summary

A full-length guide based on the author's New York Times article, "No Time to Be Nice at Work," demonstrates how to enhance workplace effectiveness by mastering the skills of professional civilityFrom the leading authority on workplace incivility, Christine Porath, shows why it pays to be civil, and reveals just how to enhance effectiveness in the workplace and beyond by mastering civility. Incivility is silently chipping away at people, organizations, and our economy. Slights, insensitivities, and rude behaviors can cut deeply and hijack focus. Even if people want to perform well, they can't. Ultimately incivility cuts the bottom line. In MASTERING CIVILITY, Christine Porath shows how people can enhance their influence and effectiveness with civility. Combining scientific research with fascinating evidence from popular culture and fields such as neuroscience, medicine, and psychology, this audiobook provides managers and employers with a much-needed wake-up call, while also reminding them of what they can do right now to improve the quality of their workplaces

Classification