Bibliograph

Communicating professionally, a how-to-do-it manual, Catherine Sheldrick Ross and Kirsti Nilsen

Type

Label

Communicating professionally, a how-to-do-it manual, Catherine Sheldrick Ross and Kirsti Nilsen

Language

eng

Bibliography note

Includes bibliographical references and index

Illustrations

illustrations

Index

index present

Literary Form

non fiction

Main title

Communicating professionally

Nature of contents

bibliography

Oclc number

827256173

Responsibility statement

Catherine Sheldrick Ross and Kirsti Nilsen

Series statement

How-to-do-it manuals for libraries

Sub title

a how-to-do-it manual

Summary

The authors provide a handy source for library professionals that covers all aspects of professional communication. Effective communication consists of skills that can be learned and practiced and taught to other. Library professionals need to understand the principles, if they are to use these skills in situations that arise on the job

Table Of Contents

Nonverbal behavior -- Listening -- Skills : speaking -- Skills : writing -- Integration : putting it all together -- Applications : speaking one-to-one -- Applications : working in groups -- Making presentations -- Applications : writing -- Training others in communication skills

Classification